Excite Enterprise Privacy Policy

Excite Africa is dedicated to protecting your right to Data Privacy. We are dedicated to a regime of data transparency and subscriber confidentiality. This Data Privacy Policy covers how we collect, use, disclose, transfer and store your personal information. In the process of positioning your business for growth, we strive to ensure that our platform is safe for you and your business.

Note that by using and/or subscribing to Excite Africa, you are consenting to the practices and procedures contained in this Privacy Notice. Please take a moment to study and familiarize yourself with this Notice and should you have questions, do not hesitate to contact us. Where any of the procedures outlined in this Notice are unacceptable to you, please refrain from proceeding. However, we would be happy to entertain your queries, suggestions and requests for clarification. We would continue to update this policy as our processes evolve and change


To facilitate our service delivery to you, and improve user experience, we collect the following information from you

* INFORMATION SUPPLIED BY YOU: Note that the data we collect constitute in the most part of information you have supplied to us. Whether in the course of registration, subscription to our product offerings or use of this platform, the purpose for which we collect your data is never shrouded in secrecy.

* INFORMATION COLLECTED AUTOMATICALLY: Through the use of cookies and other technologies, we also automatically collect digital information from your use and interaction on this platform. Note that the digital information we collect automatically is strictly to improve your experience, and to help us develop our product offerings.


Note that we only collect your information in line with practices detailed in this policy. The information is used to facilitate our services to you, and improve your user experience. The purposes for which we collect your personal data include
* Listing of Businesses and Products: We collect your personal information when you register your business on our platform and subscribe to any of our products. Information on your listed business and products remain visible to potential customers who use our platform.
* Purchase of Products and Services: We collect your personal information when you patronize any business through our platform by purchasing their products or subscribing to their services. In part the information is utilized to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers. . * Internal Purposes: Your personal information is also collected for our internal purposes such as auditing, data analysis, research, customer communications and to improve our products and services.
* Compliance with Legal Obligations: We collect your personal information to ensure compliance with legal obligations. For instance, we collect information of sellers to ensure the protection of customers.
* Fraud Detection and Prevention: We collect your personal information for our fraud detection and prevention processes. This is in line with our duty to make our platform safe for both businesses and customers.
* Advertising and Marketing: We collect your personal information for our advertising and marketing offerings. For this purpose, with your consent, we share your information with third party influencers, and other contractors to give visibility to your business. Fraud Prevention and Credit Risk: We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers, and others. We may also use scoring methods to assess and manage credit risks.


Our primary source of information is from you. We also collect digital information by use of Cookies and other technologies. We use cookies to identify your browser, understand your preferences and interests and suggest tailor fitted features and products to you. Cookies also help to prevent fraudulent activity and helps us manage record of your activity. Note that if you disable the use of cookies, you may not be able to enjoy the full features of the site. Note that we do not trade in, or sell customer information in anyway. Information we share with our third-party partners is strictly for the purpose of facilitating our services to you. Before we share your data with any of our accredited partners, we conduct an extensive due diligence on them to ensure the safety of your information. We share in the following manner:
* Third Party Service Providers: To improve your experience on our platform, Excite Africa employs third parties such as data analysts and other service providers who provide services for Excite. Note that before we share your data with third parties, we conduct our extensive due diligence, and take all precautions to protect your interest * Payment Service Providers: We engage internationally certified payment service providers to process your payments. Note that we do not have access to, or store your payment information. .
* Users of our Platform: We may share your business information with users and subscribers to our platform. However, this for the purpose of increasing your business visibility, marketing purposes and generating business for you.
* Listed Businesses: As a user of our platform, we may share your information with businesses listed on our platform for marketing purposes. Note however that we only provide listing services. Users and listed businesses are solely responsible for their contractual negotiations and agreement. Excite Africa is not a party to the contract, and is not responsible in any way for the business relationship between users and listed businesses.
* Legal Compliance: Where there is a need to comply with a legal obligation Excite Africa may share your data with government agencies and institutions. This is to protect your interest and ensure our continuous good standing with the law.
* Business Transfers: We continue to develop our product and business. This process may require that we acquire other businesses, enter into mergers and other partnerships. In such instances, your data may be shared to complete our business development processes in this light. Other than as set out above, you will receive notice when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.


The NDPR makes prescriptions on the processing of personal data, Excite Africa is dedicated to full compliance to the principles set out in the regulation. We shall only collect and process your personal data in accordance with the specific, legitimate and lawful purpose consented by you as detailed in this privacy policy. A further processing may only be done as permitted by law. Also note that your data is only stored only for the period within which it is reasonably needed, and secured against all foreseeable hazards and breaches such as theft, cyberattack, viral attack, dissemination, manipulations of any kind, damage by rain, fire or exposure to other natural elements. We only process your personal data in line with this Privacy Policy, and in any of the following situations Where you have given consent for the processing of your personal data in for any other purpose other than as detailed in this policy. Where processing is necessary for compliance with a legal obligation. Where processing is necessary for the performance of a task carried out in the public interest or in exercise of official public mandate vested in Excite Africa.


We are dedicated to the safety of our platform, and the confidence of our users in our processes. Where you feel we have failed to comply with the standards set out in this privacy policy, or we have handled your data in any way, please do not hesitate to contact us. We would take immediate steps as the occasion demands to assess your complaints and remedy the breach where one has occurred

We shall take appropriate measures to provide any information relating to processing of your data in a concise, transparent, intelligible and easily accessible form, using clear and plain language. The information shall be provided in writing, or other means, including, where appropriate, by electronic means.

Where we do not act on your request for information, we shall inform you without delay and at the latest within one month of receipt of the request of the reasons for not taking action.

Where we do not act on your request for information, we shall inform you without delay and at the latest within one month of receipt of the request of the reasons for not taking action.

Where necessary we may request the provision of additional information necessary to confirm your identity from you.

You have the right to request us to delete your personal data without delay, and we shall oblige where retaining your personal data is no longer necessary in relation to the purposes for which they were collected or processed; You withdraw your consent on the purpose for which the processing is based.

You object to the processing and there are no overriding legitimate grounds for the processing.

Your personal data has been unlawfully processed; and Your personal information must be erased for compliance with a legal obligation Any Further Enquiries? As our processes evolve, and when it becomes necessary, we would do an update on this policy. If you have any further enquiries, comments or requests, please contact us. We would be happy to hear from you.